Include your website domain, Joomla version, JHS component or module name, and installed JHS version.
Describe the steps that trigger the problem, what you expected, and what happened instead. Include the exact error and a screenshot when possible. Tell us whether the problem affects one operator or several.
Use a test incident or test net to demonstrate the problem when practical. Remove operator personal information and sensitive incident details from screenshots.
Custom code development beyond fixes for bugs in our own software is outside the standard support scope. Ask us about your request before assuming it is included.